DISTANCE SALES CONTRACT
1. PARTIES
This Agreement is signed between the following parties under the terms and conditions specified below.
“BUYER” (hereinafter referred to as the “BUYER” in the Agreement)
Name – Surname:
Address:
“SELLER” (hereinafter referred to as the “SELLER” in the Agreement)
Name – Surname:
Address:
By accepting this Agreement, the BUYER acknowledges in advance that, should they confirm the order subject to the Agreement, they will be obliged to pay the order amount, including any applicable shipping fees, taxes, and other additional costs as specified, and that they have been informed of this obligation.
2. DEFINITIONS
For the purposes of implementation and interpretation of this Agreement, the following terms shall have the meanings indicated:
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MINISTER: The Minister of Customs and Trade,
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MINISTRY: The Ministry of Customs and Trade,
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LAW: Law No. 6502 on Consumer Protection,
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REGULATION: Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188),
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SERVICE: Any consumer transaction other than the supply of goods, performed or promised to be performed in return for a fee or benefit,
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SELLER: The company offering goods to the consumer as part of its commercial or professional activities, or acting on behalf or account of the one offering goods,
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BUYER: The real or legal person who acquires, uses, or benefits from a good or service for purposes not related to commercial or professional activities,
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SITE: The internet website belonging to the SELLER,
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ORDER PLACER: The real or legal person requesting a good or service through the SELLER’s website,
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PARTIES: The SELLER and the BUYER,
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AGREEMENT: This contract signed between the SELLER and the BUYER,
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GOODS: Movable goods and intangible goods prepared for use in electronic media, such as software, sound, images, etc., that are the subject of shopping.
3. SUBJECT
This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts regarding the sale and delivery of the product, whose qualifications and sales price are specified below, ordered electronically by the BUYER via the SELLER’s website.
The prices listed and announced on the site are the sales prices. The announced prices and promises remain valid until they are updated or changed. Prices announced for a limited period are valid until the specified date.
4. SELLER INFORMATION
Title:
Address:
Phone:
Fax:
E-mail:
5. BUYER INFORMATION
Recipient Name:
Delivery Address:
Phone:
Fax:
E-mail / Username:
6. ORDER PLACER INFORMATION
Name – Surname / Title:
Address:
Phone:
Fax:
E-mail / Username:
7. PRODUCT / PRODUCTS SUBJECT TO THE AGREEMENT
7.1. The main characteristics (type, quantity, brand/model, color, number) of the goods/products/services are published on the SELLER’s website. If the SELLER has organized a campaign, you may review the basic features of the related product during the campaign period. It is valid until the end of the campaign date.
7.2. The prices listed and announced on the site are the sales prices. The announced prices and promises remain valid until they are updated or changed. Prices announced for a limited period are valid until the specified date.
7.3. The total sales price, including all taxes, of the goods or services subject to the Agreement is shown below:
Product Description
Quantity
Unit Price
Subtotal (incl. VAT)
Shipping Fee
Total:
Payment Method and Plan
Delivery Address
Recipient Name
Billing Address
Order Date
Delivery Date
Delivery Method
7.4. The shipping cost, which is the product shipment expense, will be paid by the BUYER.
8. INVOICE INFORMATION
Name – Surname / Title:
Address:
Phone:
Fax:
E-mail / Username:
Invoice Delivery: The invoice will be delivered to the billing address together with the order during order delivery.
9. GENERAL PROVISIONS
9.1–9.16:
These clauses specify in detail that the BUYER has read and approved the pre-information about the product, its basic characteristics, sales price, payment method, and delivery; the SELLER’s obligations to deliver within the legal period; rights of the BUYER in case of delay or impossibility of delivery; the BUYER’s responsibility for payment; the SELLER’s right to provide a product of equal quality/price with the BUYER’s consent; return and refund procedures in case of cancellations; rules regarding damaged products; security verification requirements; compliance with the law when using the website; prohibition of improper or illegal use; and the SELLER’s rights to contact the BUYER via various communication methods for marketing, information, and notifications.
10. RIGHT OF WITHDRAWAL
10.1. For distance contracts involving the sale of goods, the BUYER has the right to withdraw from the contract within 14 (fourteen) days from the delivery date of the product to them or the person/organization they designate, without any legal or penal liability and without providing any reason, by notifying the SELLER. For service contracts, this period starts from the signing date of the contract. If the service begins with the consumer’s consent before the withdrawal period expires, the right of withdrawal cannot be exercised.
10.2. The conditions for exercising the right of withdrawal, the return procedure, the obligation to return the invoice and packaging, refund periods, possible deductions in case of damage due to the BUYER’s fault, and campaign price adjustments are outlined here.
11. PRODUCTS THAT CANNOT BE RETURNED
Products prepared according to the BUYER’s request or clearly personal needs; underwear bottoms, swimsuits, and bikini bottoms; cosmetics; single-use products; perishable or expiring goods; goods unsuitable for return due to health and hygiene reasons once opened; mixed goods that cannot be separated; periodicals such as newspapers and magazines (except under subscription contracts); services performed instantly in electronic form or intangible goods delivered instantly; and opened sound/video recordings, books, digital content, software, storage devices, and computer consumables cannot be returned. Cosmetics, personal care items, books, software, DVDs, etc., must be unopened, unused, and undamaged for returns.
12. DEFAULT AND LEGAL CONSEQUENCES
In case of default on payments made by credit card, the BUYER agrees to pay interest under the credit card agreement with the issuing bank and is responsible to the bank. The bank may take legal action, and all resulting costs and attorney’s fees will be borne by the BUYER. The BUYER also accepts liability for any damages caused to the SELLER due to late payment.
13. COMPETENT COURT
In disputes arising from this Agreement, complaints and objections within the monetary limits set by law will be submitted to the consumer arbitration committee or consumer court in the BUYER’s place of residence or where the consumer transaction was made. The monetary limits for such applications are specified in Law No. 6502.
14. ENFORCEMENT
When the BUYER makes the payment for the order placed on the Site, they are deemed to have accepted all the terms of this Agreement. The SELLER is obliged to ensure that the BUYER confirms having read and accepted this Agreement on the Site before the order is placed.
SELLER:
BUYER:
DATE:

